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For projects already situated in location-efficient places, see Option 2. Location-efficiency Score rewards buildings with high Walk Score ® rankings. Walkability indices like Walk Score ® correlate to higher multi-modal behavior, which makes it a reliable and convenient substitute for the Transportation Survey.

Option 1. Transportation Survey

Surveys are an effective strategy to get real-time data on building occupants’ commuting patterns. This may be especially helpful for project teams wanting to understand commuting patterns and make data-driven decisions based on the results. For instance, a facility operator who learns that 10% of staff are cycling to work may want to consider enhancing cycling facilities onsite to accommodate this travel. Also, the Transportation Survey can be a helpful option for projects located in rural or suburban areas that may not achieve a high Walk Score ® . The survey awards points based on sustainable travel behaviors.

DETERMINING THE SURVEY GROUP

Regular building occupants Include all regular building occupants in the survey distribution. Only include employees who are assigned to the project as their primary place of work, i.e., those who work at the project’s location at least one day per work week, on average. Do not include employees assigned to other locations or who are permanently remote. Hotel or lodging guests may be excluded from the surveying for hospitality projects.

Visitors Visitors must be surveyed if the typical peak visitor’s total or daily average visitors total is greater than the number of regular building occupants. Typical peak visitors should be used for facilities with intermittent large events (e.g., sports stadium, convention center). Daily average visitors applies to most other facilities.

Use the USGBC survey provided to achieve the credit. Doing so ensures that the survey meets the credit requirements and that responses are automatically calculated. Alternatively, if the project team desires to use a different survey or format, they must receive prior approval from USGBC and compile custom survey results.

RESPONSE RATE

To achieve this credit, project teams must demonstrate required response rates as outlined in Appendix III. Achieving a response rate that accurately reflects the operations can be a challenge. Working with the building owner and a group of stakeholders from the building occupants, teams should identify the best survey method that captures data from the most respondents. For example, if a building has a secure entry point where all occupants enter each

U.S. Green Building Council LEED v5 Reference Guide for Operations and Maintenance, April 2025 Launch Edition 61