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Extracted Content

LEVEL 1: EXEMPLARY FACILITY

Representative of an exemplary building. Building equipment and components are functional and in top condition. Response times to service and maintenance calls are prompt. Equipment is upgraded regularly. Overall facility shows a high level of care. All (100%) maintenance activities are considered proactive (conducted before failure and malfunction).

Table 1. Points for maintenance level

Maintenance levelCol2Points
Maintenance level
Audit score level is ≤ 2.5
(between managed maintenance and comprehensive maintenance)
1
Maintenance level

Audit score level is ≤ 1.5
(between comprehensive maintenance and exemplary facility)
2

Audit methodology Audit considers the entire facility, including building materials, lighting, equipment, maintenance, customer service, and facility upkeep and care.

Use five levels for scoring (e.g., limited management, critical response, managed maintenance, comprehensive maintenance, and exemplary facility).

AND/OR

Option 2. Measure Cleaning Performance (1 point)

PATH 1. CLEANING APPEARANCE AUDIT

Conduct an audit in accordance with APPA Leadership in Educational Facilities Custodial Staffing Guidelines, or equivalent, to determine the appearance level of the facility during the 12-month reporting period. The facility must score 2.5 or better.

OR

PATH 2. CLEANING SURFACE TESTING AUDIT

Conduct an audit using ATP testing to assess the level of cleanliness of the facility during the 12-month reporting period. The facility must score “needs improvement” or “effective cleaning” using the International Sanitary Supply Association Clean Standard methodology [110] or similar.

REQUIREMENTS EXPLAINED

Well-maintained, clean buildings directly influence occupant well-being and satisfaction, particularly for those working in the building. Providing sufficient resources for maintenance

110 ISSA, “ISSA Clean Standards,” 2025, https://www.issa.com/education/issa-clean-standards/.

U.S. Green Building Council LEED v5 Reference Guide for Operations and Maintenance, April 2025 Launch Edition 240