855773667-LEED-v5-O-M-Reference-Guide-Launch-Edition-1 - Page 252

Extracted Content

Maintenance levelAssociated
scoring value
Attributes of the maintenance level
Managed Maintenance

• Periodic upgrades that align with failed
systems
• Structural elements in sufficient condition
• Little to no preventative maintenance
Level 2
Comprehensive
Maintenance
2

• Consistent turnaround time on
maintenance calls
• Equipment meets current standards
• Structural elements in good condition
• Less structured maintenance practices but
proactive and avoiding costly failures and
malfunctions
Level 1
Exemplary Facility
1
• Low turnaround time on maintenance calls
• Regular building and equipment upgrades
• Structural elements in excellent condition
• Structured preventative and predictive
maintenance practices

AUDIT FORMS GUIDANCE

Include the following information in the facility maintenance audit form:

  • Equipment and building components . Document condition of structural elements (walls and roofs), lighting, equipment (HVAC, plumbing, and process), and general property maintenance (landscape and hardscape).

  • Maintenance activity level . Assess the preventive maintenance program, corrective and reactive maintenance, and the work order management process.

  • Service level . Document how timely service calls are answered as well as the timeliness of issues corrected.

  • Building performance to current standard . Does the building perform to at least the current standards required for its use today? Is there excessive deterioration of equipment and building elements beyond normal wear and tear?

SCORING

Once the audit is complete, teams must determine the average audit score level associated with the facility. Scores are subjective, however, they must use five levels of scoring and follow a logical scoring process. If there are multiple auditors, agree upon a single scoring system, and stay consistent during the walk-throughs. For example, a facility manager may determine that a score of “2” means that the spaces are clean, free of dust and debris, and have no thermal comfort issues.

U.S. Green Building Council LEED v5 Reference Guide for Operations and Maintenance, April 2025 Launch Edition 242